The young people involved took decisions throughout the development process, agreeing app on design, wireframes, language choices, interfaces and colourways.
The resulting app is fully customisable and includes music, motivational messages, inspiring images and photography. In Hand responds to how the user is feeling: Great, So-So, Not Good or Awful. Options range from Do Something That Makes You Smile, where a user can share a photograph or listen to music, through to Someone To Call, which includes a crisis link to The Samaritans helpline embedded within the app.
The young people involved in the project also developed its branding, marketing plan and launch. Louise Latter, FACT’s Young People and Learning Manager, told us: “We made it, we made the app and the launch went really well. Young people led it, they presented it and there was a real buzz around it. Since then, it’s been amazing, it’s been downloaded three times more than we expected.”